Shuttered Wedding Photographer Glasser Images Offers Solution For Couples But Mum On Refunds

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The lawyer for a North Dakota wedding photography company, which suddenly closed its doors last week, now says there is a plan for hundreds of couples and photographers jostling each other. Late last week, clients of Glasser Images in Bismarck, North Dakota received a letter from the owner of the business.

Jack Glasser apologized but announced the business was shutting down, no refunds would be given and blamed the pandemic.

Within 24 hours, the North Dakota attorney general’s office opened an investigation. In one week, the number of complaints collected increased from 50 to 480. Megan Lenz filed a complaint. She paid Glasser in full for her wedding which will take place on October 22.

“I was stressed about other things, but I didn’t insist on the photography until Thursday, when we got this email,” Lenz explains.

Within minutes, Lenz did what it took Glasser and his new lawyer seven days to suggest, and reached out to contract photographers for his big day.

“Everyone’s been put in a bad spot,” Lenz says. “And so they’re just like contacting your subcontractor, they can help you out. It’s like you’re missing a big key piece there… money!”

While Lenz lost a few thousand dollars, so did photographer Brad Sigal and hundreds of others. Sigal worked seven marriages for Glasser this summer and didn’t get paid for any. Sigal also filed complaints with the attorney general’s offices in North Dakota and Minnesota. And while Glasser’s new attorney also suggests, through a letter, providing information to the North Dakota Department of Labor, Sigal fears he’ll never see a dime.

“In my opinion it’s still very muddy,” says Sigal. “It is not clear enough what we are supposed to do.

For weddings that have already taken place, says Glasser’s attorney, they attempt to sue with contractors to provide the electronic data / files and video to outside photographers / videographers. For subcontractors, there will be no copyright issues.

Asked at a virtual press conference about salaries or reimbursements owed, Glasser’s lawyer made no comment.

“I want to explore all possible avenues to get paid for the work we have done,” says Sigal.


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